Join us for an immersive journey into the art of business growth within the spa industry. Discover the secrets to transforming your spa into a thriving sanctuary of beauty, relaxation and wellness.

CEO Rob Cass will unveil innovative strategies, from expanding your service offerings and harnessing leading technologies to nurturing a loyal client base and creating unforgettable guest experiences.

Be inspired, network with industry leaders, and leave with actionable insights that will propel your spa towards unprecedented success.

It’s time to elevate your spa business to new heights – the future of wellness awaits!”

We will take you on a captivating journey through the ever-evolving world of spa and wellness. Join us as we unveil the ‘Top 7 Trends in Spa and Wellness’ that are reshaping the industry.

From mindfulness and holistic treatments to sustainable practices and cutting-edge technology, Rob will guide you through the trends that are defining the future of relaxation, rejuvenation and looking great.

Be prepared to stay ahead of the curve, meet like-minded professionals, and gain the knowledge to make your spa a trendsetter in this dynamic landscape.

Don’t miss out on this opportunity to embrace the future of wellness and take your spa to the forefront of the industry!”

In this conference, we will first talk about the mechanism of inflammation leading to hyperpigmentation and then, what are the ways to limit the risks of post-inflammatory hyperpigmentation and of course, the ways to reduce the appearance manifestations of this condition.

Known in the medical and dental fields, this ingredient has proven itself topically as well for years.

However, it is a relatively unknown ingredient in Quebec, which is why this conference aims to explain the origin, the action of tranexamic acid on the cells of the epidermis and how it is an ingredient of choice in brightening solutions, particularly for the control of certain pigmentary disorders such as melasma.

Endermology is a discipline that affects much more than aesthetics. Indeed, several fields of expertise such as traumatology, sports therapy, and oncology benefit enormously from endermology.

Oncology esthetics, which is increasingly in demand, aims, among other things, to support people fighting cancer, to relieve side effects in skin, to reduce pain and to provide mental well-being.

Endermology can meet many of these needs and allow you to stand out even more.

In our field, who does not know this essential protein of our skin? It is found in our body, as well as in many supplements and cosmetic products. The market is full of collagen products.

This conference explores several sources and forms of collagen to better guide you in your choices objectively.

These two cutaneous manifestations, which are the most present in the population and at the level of skin care professionals, are often difficult to recognize visually because they both manifest themselves by the same clinical symptoms. In order to tell them apart, we need to better understand the cause. Is it genetic eczema or contact dermatitis?

We will study the physiopathology of eczema, to better understand the cycle of sensitization and flare-up in order to differentiate the possible causes of the rash essential to find an appropriate treatment. We will see the ways of treatment in both eventualities since the cases of eczema are still on the rise and allergic reactions represent 20 to 30% of intolerance reactions to cosmetic products.

I am convinced that you think you know the aging of the skin, since it is at the heart of the practice of aesthetics. But did you realize that sebum is heavier than water? That facial muscles help us fight gravity? That skin type will be central to intrinsic aging, but is also easily disrupted by extrinsic factors? Do you realize that the melanocyte and the hydrolipidic film are extremely important in the prevention of aging?

We will start from the biology of the epidermis and the configuration of the dermis in order to revisit more clearly all the factors involved in this aging that we all try to stop or slow down in order to better choose your exclusive protocols and the product routines offered at home.

Often forgotten about this channel is more important than ever. Over the last year there’s been several new features added. It’s important to understand a tool that is typically your potential customers first interaction with your brand – but it impacts where you rank when someone Google searches what your brand provides.

What are the 10 most important things you can do today to optimize your listing, take advantage of all the new features and unlock more opportunities to grow your brand.

This webinar will cover 15+ resources, tools, ideas and strategies you can implement in your business today!

Many of the ideas are free or very low cost.

Invest the time and effort to grow your business in 2023 to give your business the competitive edge it deserves.

Although the female movement is interwoven into our social world and people preach “girl power,” this mindset hasn’t penetrated business branding or the experience businesses provide to women. Very few businesses focus on elevating “interaction” so that a brand experience includes a personal connection with the consumer and addresses their genuine interests and needs. This branding disconnect is a problem not only for female consumers but also for businesses that lose potential sales and women’s loyalty.

Katie has delivered this Brand Experience keynote across all industries around the world. CustomHER Experience sends the clear message that true power comes when businesses focus on providing a brand and consumer experience that women―the world’s most influential consumers―can’t live without. When businesses start doing that―and doing it well―they can cultivate trust, build loyalty, earn referrals, and make top-line sales, and their female customers won’t want to go anywhere else.

Learning Objectives:
• Understand the physiological difference between men and women and the differences in their buying behavior
• Learn how to transform the transactional service a woman currently receives into the alluring, interactional experience she craves, Identify the gaps in your current experience Breakdown the five ways to tailor your brand experience to HER; the decision maker
• Gain clarity on how to adjust their approach when interacting with customers, and ignite a spark in their teams and companies.

If women don’t enjoy working for you, why would they want to shop or buy from you? Even today, female-friendly workplace cultures are still scarce. You should be aware that the culture you foster within your business is a direct reflection of the ease and comfort of your customers. It is in the best interest of your company to build a culture that women can get behind. If you do this, both female employees and consumers will take notice!
Do you want to offer an experience she can’t live without? Then you’d better create a culture where women want to work.

The ultimate effect is that women feel comfortable buying from you. As the saying goes, happy wife, happy life. This is the same for your organization: happy female employees, happy female consumer, happy company (and higher profits!).

There are challenges women face in the workforce that most men do not; these challenges are illuminated during Katie’s keynote. Through research, shared stories, and case studies katie helps the audience to think differently about how to create an environment she wants to work in. Audiences will lean into the Fe+Male concept, being inspired to do differently so they can cultivate a more inclusive work environment.

Learning Objectives
• How to Attract, Hire and retain more female employees
• Uncover the steps to creating a Fe+Male culture
• Analyze what is currently missing in your current work environment
• Understand the power of stories told by women

Join us for an in-depth exploration of winning strategies that turn interactions into fruitful sales opportunities.

In this immersive conference, we will guide you through the essential steps to elevate your selling skills in the aesthetics industry. Discover how to cultivate a customer-centric approach while remaining authentic and persuasive. From the initial impression to the close of the sale, you’ll learn powerful tactics to establish emotional connections, overcome objections, and inspire confidence.

We will also delve into the importance of understanding each client’s unique needs and tailoring your approach accordingly. Inspiring stories, concrete examples, and practical advice await you. Join us to uncover how to transform your passion into profits using proven sales techniques, all while creating memorable experiences for your clients.

Don’t miss it!

Get ready to immerse yourself in the enchanting world of customer service in aesthetics with our captivating conference: “Service Excellence in Aesthetics: Building Bonds, Fostering Loyalty, Radiating Brilliance.” Join us to discover how to exceed expectations and leave an indelible mark in the hearts of your clients.

This conference opens the doors to a dimension where service becomes an extraordinary experience. You’ll learn how to create magical moments that delight your clients and entice them to return. From warm greetings to customized treatments, we’ll explore the keys to service excellence in aesthetics.

We’ll also delve into techniques for transforming clients into loyal brand ambassadors. Discover how to cultivate strong relationships, handle delicate situations gracefully, and treat each interaction as an opportunity to showcase your professionalism.
Join us to learn how exceptional service can transform your business into a must-visit destination for your clients.

Discover how to create memorable experiences that go beyond the treatment, leaving a lasting impression in the minds of all.

Inspired by the runways of New York, Milan & Paris Fashion Week. Let me show you how to apply these trendiest fall and winter makeup looks. From all about bold eyes at Dior to down to earth rich looks at Jason Wu.

Showing off skin with minimal nude makeup at Carolina Herrera to a vampy lip colour Dolce & Gabbana.

Weddings are back and in full force. So Let’s recreate a fresh, clean & glowy look from the most talked about Bride of the Year Sofia Richie, who gave us a simple yet timeless bridal beauty look.

Then step up a notch with dreamy cloud skin, blushing blush and glamorous eyes for the femme fatal in you.