Featured Speakers

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A FIRST this year!

Opening Sessions (In French Only)

Simon St-Hilaire, ESI’s “darling” star speakers for over 20 years, will inform and entertain you each morning at 9:00 am in room 524-A from his French lectures: “Bichonnez vos clients” on Sunday and “Conseillez… persuadez… vendez!” on Monday.

Don’t miss it!

Arrive early to attend those unique and trilling presentations starting at 9 AM just before the Exhibition doors opening at 10 AM

Live During Expo


Spaformation & Salon Prophets, led by CEO Robert Cass, are leading consulting, marketing and training advisors to the spa and salon industry. They bring 50 years of successful spa, salon, hospitality management and development experience as well as an endless commitment and passion towards excellence. Industry leaders across North America have chosen to work with Spaformation and Salon Prophets because of their intimate knowledge and expertise of the spa and salon market. Every business and every leader is different, so their customized approach is ideal for those looking for unique and creative solutions.

Robert Cass travels the continent as a keynote speaker, author and trainer, educating and elevating the standards of today’s salons, day, medical, resort, destination and Nordic spa operations. As specialists offering consulting, training and marketing to the spa and salon industry, no project is too large or too small. Spaformation & Salon Prophets are “building business”.


Managing Your Human Resources While Still Making A Profit

40 Day Video Access

The entire business world is changing in North America and the beauty and wellness world is no exception.

Rising wages, changing expectations, uncertainty and uncharted waters are leaving owners and leaders unsure and frustrated on how to deal with your greatest assets, your people.

Join us for an enlightening and informative discussion on how to guide your business through these shifting times with confidence.

Lead, Engage, Grow, Earn

40 Day Video Access

Anyone can build a spa, beauty or wellness business. Not everyone can run own one. Especially a profitable one.

In this animated and blunt session learn about the key factors that need to be present in your business to prosper.

Take away specific and tangibles tactics that will help you lead your organization, engage your team and guests, grow your people and business, and earn the profits you deserve.